CUSTOMER SERVICE
Job Title: Customer Service Executive- PCS004
Grade Alignment: Senior Officer
QUALIFICATION
The successful candidtae must be between 28 –
35 years old
Must be a graduate of a renowned University
with a minimum qualification of 2:2 in any social science course
5 years post NYSC experience in a related
field is compulsory
A masters degree from a local or foreign
university will be a bonus
JOB DESCRIPTION
Management of the Client feedback process
Resolution of all customer related queries
Develop different educational materials and
write ups weekly to send to customers
Supervision of all inbound and outbound calls
received in the department
Attend to clients via the live chat platform
Manage the companys face book page and
resolve all queries logged on the page
Provide weekly activity reports on all
customers service activities
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